EFFECTIVE FEBRUARY 2018 - NEW PROPERTY MANAGEMENT COMPANY
The Board of Directors is pleased to announce the selection of a NEW
property management agent to take over the managing of our community. Letters
will be going out to each homeowner and signage around the community is in the
process of being updated.
EFFECTIVE
IMMEDIATELY OUR NEW PROPERTY MANAGEMENT AGENT:
API PROPERTY MANAGEMENT
Tel: 1-800-360-0336
Email: info@apimanagement.net
Email: info@apimanagement.net
WHERE DO I MAIL MY HOA DUES?
Effective immediately, all HOA dues can be mailed directly to API
Property Management.
Checks will continue to be made out to "Santa Clara Condominiums
HOA" and mailed to:
Santa Clara Condominiums HOA
c/o API PROPERTY MANAGEMENT
c/o API PROPERTY MANAGEMENT
P.O. Box 3589
Mission Viejo, CA 92690
Mission Viejo, CA 92690
*Make sure to note your Address/Unit # on your check
DO YOU HAVE YOUR PAYMENTS SET UP ON BILL PAY WITH YOUR BANK?
For those of you who have your monthly payment set up with bill pay
through your personal bank, please remember to change the payment address to
API Property Management, address is listed above.
COMING SOON:
Instructions for Online Payments and Information on Setting up Bill Pay
for new users. We will also be looking into possibly receiving payments via
mobile apps such as ZELLE.
Trash Area
When throwing away your trash, please break down all boxes. This will leave room for more trash in the dumpsters. The Trash Company is having a problem with our dumpsters. They have fined us for the dumpsters being filled over the fill line. All trash in the dumpster must be lower than the top of the dumpster.
If the dumpster is full, please do not put your trash in the container. Never leave anything on the ground inside the dumpster area. Breaking down boxes will help in the overfilling of the dumpsters.
DO NOT LEAVE FURNITURE, APPLIANCES, TRASH, BULK ITEMS, OR ANYTHING IN THE DUMPSTER AREA. WASTE MGMT TRASH COMPANY DO NOT TAKE THESE ITEMS.
SURVEILLANCE CAMERAS WILL CATCH YOU AND YOU WILL BE FINED UP TO $250 AS WE HAVE TO DISPATCH A PRIVATE COMPANY TO DISPOSE OF THESE ITEMS.
If the dumpster is full, please do not put your trash in the container. Never leave anything on the ground inside the dumpster area. Breaking down boxes will help in the overfilling of the dumpsters.
DO NOT LEAVE FURNITURE, APPLIANCES, TRASH, BULK ITEMS, OR ANYTHING IN THE DUMPSTER AREA. WASTE MGMT TRASH COMPANY DO NOT TAKE THESE ITEMS.
SURVEILLANCE CAMERAS WILL CATCH YOU AND YOU WILL BE FINED UP TO $250 AS WE HAVE TO DISPATCH A PRIVATE COMPANY TO DISPOSE OF THESE ITEMS.
Gates Into The Community
Keep all the gates into the community locked. We do not want to have people coming into the community who do not live there.
If you do not have a key to the gates, you can request one from the management company. The cost for the key is $50.00.
Do not have members of your family yell at the entrance at the gate. This is disturbing to other community residents. Please get them a key through the HOA Management Company.
If you do not have a key to the gates, you can request one from the management company. The cost for the key is $50.00.
Do not have members of your family yell at the entrance at the gate. This is disturbing to other community residents. Please get them a key through the HOA Management Company.
COMMUNITY WATER USAGE ISSUE
With the City declaring a Phase II Water Shortage, the homeowners must reduce the water usage as indicated in the City's Press Release. Please follow the below:
- Repair all leaks in your home and use the minimum of water.
- Do not hose down any patio areas. Use a broom. Please conserve your water usage.
- Do NOT hose down dog and pet feces in your patio drains
- The water departments are requesting all residents to watch what is put in the sewer lines and the gutters. Never dispose of any medication in the sewer lines. All old medication should be taken to the hazardous waste collection center. The most common water pollutants are: Oil, Grease, Antifreeze, Brake Pad Dust, Detergents, Cleaners/Solvents, Outdoor trash, Litter, and Dog Feces.
- No operating a fountain or decorative water feature
- No kid pools
- No outdoor watering of patio's front and back
Santa Ana Declares Phase II Water Supply Shortage Emergency City Adopts Mandatory Water Use Restrictions, Effective Immediately
The Santa Ana City Council approved amendments to the city’s
existing water conservation program and adopted a Phase II Water Supply
Shortage at last night’s City Council meeting, targeting a 12 percent
citywide reduction in water usage through mandatory water use
restrictions. The Phase II resolution imposes additional water use
restrictions such as two-day watering and fixing leaks within 48 hours.
“Water conservation is critical to sustaining the city’s ongoing ability to meet customer water demand,” commented Mayor Miguel Pulido. “Every drop we save helps minimizing the hardship of potential water shortages in the future,” Pulido added.
Deepening drought conditions in California called for Governor Brown to issue an executive order earlier this year to reduce statewide water use by 25 percent from 2013 levels. The State Water Resources Control Board followed the executive order with expanded emergency regulations to safeguard the state’s remaining water supplies. The City of Santa Ana has been under a Stage I voluntary conservation program since February 2014. It has adopted the Phase II declaration and mandatory water use restrictions to comply with these regulations and help extend existing supplies into the future.
“Santa Ana is conservation minded and has already reduced its water consumption by 4 percent since 2014, but we need to do more,” adds Nabil Saba, Water Resources Manager for the City of Santa Ana. “We must work together to achieve an additional 12 percent in water savings this year to ensure the ongoing availability of water for our community.”
Since over 45% of all water used in Santa Ana is attributed to outdoor watering, the City Council adopted mandatory water use restrictions that primarily targets outdoor use, including:
• Outdoor watering is restricted to no more than two days per week (Mondays and Thursdays) and only between the hours of 6 p.m. and 6 a.m.
• Leaks must be repaired within 48 hours of notification by the City.
• No washing down sidewalks or driveways.
• No excessive water flow or runoff that causes water to flow onto an adjoining sidewalk, driveway, street, alley, gutter or ditch.
• No washing vehicles with a hose, unless the hose is fitted with a shut-off nozzle.
• No operating a fountain or decorative water feature, unless the water is part of a recirculating system.
• No outdoor watering during and 48 hours following measurable rainfall.
• Restaurants and other food service establishments can only serve water to customers on request
• Hotels and motels must provide guests with the option of not having towels and linens laundered daily. Please contact the City for complimentary signs/notices.
Repeated violations will be penalized with fines of up to $500 following a warning and written notice.
Along with a comprehensive outreach initiative, the city plans to launch various educational events and incentives programs in the coming months to help the community save water. Meanwhile, residents are encouraged to visit Santa Ana’s water conservation page at santa-ana.org/sawatersmart/ for gardening tips, rebates and the city’s Turf Removal Program offered in conjunction with Metropolitan Water District. To learn more, contact the Water Resources Division by phone at (714) 647-3500 or email conservewater@santa-ana.org.
In addition, the City of Santa Ana will soon release its 2014 Water Quality Report, also known as the annual Consumer Confidence Report (CCR), where residents can read important information about the quality of their drinking water as well as information about the drought and water conservation tips. Residents can visit SantaAnaCCR.org to view and download the entire report. To request a printed copy, call 714-647-3320 or emailing info@SantaAnaCCR.org
“Water conservation is critical to sustaining the city’s ongoing ability to meet customer water demand,” commented Mayor Miguel Pulido. “Every drop we save helps minimizing the hardship of potential water shortages in the future,” Pulido added.
Deepening drought conditions in California called for Governor Brown to issue an executive order earlier this year to reduce statewide water use by 25 percent from 2013 levels. The State Water Resources Control Board followed the executive order with expanded emergency regulations to safeguard the state’s remaining water supplies. The City of Santa Ana has been under a Stage I voluntary conservation program since February 2014. It has adopted the Phase II declaration and mandatory water use restrictions to comply with these regulations and help extend existing supplies into the future.
“Santa Ana is conservation minded and has already reduced its water consumption by 4 percent since 2014, but we need to do more,” adds Nabil Saba, Water Resources Manager for the City of Santa Ana. “We must work together to achieve an additional 12 percent in water savings this year to ensure the ongoing availability of water for our community.”
Since over 45% of all water used in Santa Ana is attributed to outdoor watering, the City Council adopted mandatory water use restrictions that primarily targets outdoor use, including:
• Outdoor watering is restricted to no more than two days per week (Mondays and Thursdays) and only between the hours of 6 p.m. and 6 a.m.
• Leaks must be repaired within 48 hours of notification by the City.
• No washing down sidewalks or driveways.
• No excessive water flow or runoff that causes water to flow onto an adjoining sidewalk, driveway, street, alley, gutter or ditch.
• No washing vehicles with a hose, unless the hose is fitted with a shut-off nozzle.
• No operating a fountain or decorative water feature, unless the water is part of a recirculating system.
• No outdoor watering during and 48 hours following measurable rainfall.
• Restaurants and other food service establishments can only serve water to customers on request
• Hotels and motels must provide guests with the option of not having towels and linens laundered daily. Please contact the City for complimentary signs/notices.
Repeated violations will be penalized with fines of up to $500 following a warning and written notice.
Along with a comprehensive outreach initiative, the city plans to launch various educational events and incentives programs in the coming months to help the community save water. Meanwhile, residents are encouraged to visit Santa Ana’s water conservation page at santa-ana.org/sawatersmart/ for gardening tips, rebates and the city’s Turf Removal Program offered in conjunction with Metropolitan Water District. To learn more, contact the Water Resources Division by phone at (714) 647-3500 or email conservewater@santa-ana.org.
In addition, the City of Santa Ana will soon release its 2014 Water Quality Report, also known as the annual Consumer Confidence Report (CCR), where residents can read important information about the quality of their drinking water as well as information about the drought and water conservation tips. Residents can visit SantaAnaCCR.org to view and download the entire report. To request a printed copy, call 714-647-3320 or emailing info@SantaAnaCCR.org
Homeowner Parking Spaces
Each homeowner has two parking spaces. You may ONLY park two vehicles in the parking garage, unless you are renting a space from another homeowner.
All other vehicles need to be parked off property. NO EXCEPTIONS.
Visitor parking is for visitors not your third or fourth personal vehicle.
All other vehicles need to be parked off property. NO EXCEPTIONS.
Visitor parking is for visitors not your third or fourth personal vehicle.
VISITOR PARKING SPACES
HOMEOWNERS---If you are parking any of your vehicles in the visitor parking spaces, the Association will start to tow your vehicles. The Association has implemented Visitor Parking Permits. Each homeowner has been dispensed ONE Visitor Parking Permit. This permit is for your Visitor's ONLY. This permit MUST be displayed in your visitor's front window shield at all times when visiting.
Failure to have this visitors permit displayed will result in the car being towed. No Exceptions. All violators will be towed at the vehicle owner's expense.
DO NOT park your third or fourth vehicles in the Visitor Parking areas. NO EXCEPTIONS. These vehicles need to be parked off property.
Visitor Parking is for community VISITORS.
Failure to have this visitors permit displayed will result in the car being towed. No Exceptions. All violators will be towed at the vehicle owner's expense.
DO NOT park your third or fourth vehicles in the Visitor Parking areas. NO EXCEPTIONS. These vehicles need to be parked off property.
Visitor Parking is for community VISITORS.
If Someone Is Parked in Your Personal Parking Space
Each homeowner has two parking spaces. If someone is parking in your personal parking space, you can contact TO MO TOWING to have the vehicle removed from your parking space.
TO MO TOWING
Phone: 714-543-0879
Tell them you are requesting a private property impound and the vehicle owner will be charged for the towing (not you).
Do Not park in another resident's parking space.
TO MO TOWING
Phone: 714-543-0879
Tell them you are requesting a private property impound and the vehicle owner will be charged for the towing (not you).
Do Not park in another resident's parking space.
Walking Dogs & Feces Issue
All dogs must be on a leash at all times.
Even though you may think your dog is friendly, other people living in the community may have a fear of your dog (small or big). We have received complaints of homeowners not having their dogs on leashes. Please remember to keep your dog on a leash at all times.
If you walk your dog around the community, you must have your dog on a leash. You are also responsible for immediately cleaning up your dogs feces. Remember we have community cameras.
Even though you may think your dog is friendly, other people living in the community may have a fear of your dog (small or big). We have received complaints of homeowners not having their dogs on leashes. Please remember to keep your dog on a leash at all times.
If you walk your dog around the community, you must have your dog on a leash. You are also responsible for immediately cleaning up your dogs feces. Remember we have community cameras.
Architectural Changes
Are you thinking about installing a screen door? The request must be submitted to the Association for approval. NO WHITE SCREEN DOORS. The screen doors must be BLACK. If you have installed a screen door that is White, you MUST paint it black.
All Satellite Dish installations, screen doors, new front doors, windows, cable cords, etc. must be submitted to the Assocation before you make any changes.
If you install something without approval, you will be requested to remove the change.
To obtain an Architectural Change Form, please email santaclarahoa@gmail.com to request a form be emailed or mailed to you.
All Satellite Dish installations, screen doors, new front doors, windows, cable cords, etc. must be submitted to the Assocation before you make any changes.
If you install something without approval, you will be requested to remove the change.
To obtain an Architectural Change Form, please email santaclarahoa@gmail.com to request a form be emailed or mailed to you.
Wooden Balcony's & Wooden Patio Floors
PLEASE NOTE: Replacement of your wooden Balcony's and wooden Patio floors are the HOMEOWNERS responsibility to repair and/or replace. This is NOT COVERED by the Association and is published in the Association bylaws.
Rotten Doors are also are also the Homeowners responsibility to replace or repair.
Please contact the community Property Management should you have any questions or concerns on this matter. Leave your Name, Unit number, and Phone number on the answering machine should no one answer.
Barking Dogs
Are you having a problem with a dog barking at all hours of the day and night?
Contact the Santa Ana Police Department to report this problem. The phone number is: 714-245-8665. The Police will review the complaint and issue citations to anyone allowing their dog to disturb other residents.
Contact the Santa Ana Police Department to report this problem. The phone number is: 714-245-8665. The Police will review the complaint and issue citations to anyone allowing their dog to disturb other residents.
Center Courtyard
Remember there are to be no skateboards, roller blades, skates, or bikes on the center courtyard. This is NOT a playground area.
Remind all children to stay out of the parking garage. The parking garage is NOT to be used for a playground. We have several children running through the gates. We want to make sure your children are safe.
Please let them know where the playground area is and that they stay in that area. An adult should be supervising the children when they are in the common areas.
Remind all children to stay out of the parking garage. The parking garage is NOT to be used for a playground. We have several children running through the gates. We want to make sure your children are safe.
Please let them know where the playground area is and that they stay in that area. An adult should be supervising the children when they are in the common areas.
Satellite Dishes
Do you have a Satellite Dish installed?
We will be going through the community and reviewing the installation. If you have excessive wires on the exterior of the building or have the satellite dish installed on the front of the home, we will be requesting they be removed and placed on the back of the homes.
All wires WILL NEED to be removed from the exterior.
This will hopefully make our community look clean.
We will be going through the community and reviewing the installation. If you have excessive wires on the exterior of the building or have the satellite dish installed on the front of the home, we will be requesting they be removed and placed on the back of the homes.
All wires WILL NEED to be removed from the exterior.
This will hopefully make our community look clean.
Important Phone Numbers
Santa Ana Police Department - (714) 245-8665
Santa Ana Graffiti Hotline - (877) 786-7824
Shopping Car Removal, Community Preservation - (714) 667-2780
Animal Services - (714) 245-8792
(Report barking dogs, stray/roaming animals, dead animals)
Santa Ana Graffiti Hotline - (877) 786-7824
Shopping Car Removal, Community Preservation - (714) 667-2780
Animal Services - (714) 245-8792
(Report barking dogs, stray/roaming animals, dead animals)
Loading Zones
There are two loading zones located in the back of the parking garage.
These loading zones is limited to 30 minutes.
NO EXCEPTIONS.
Leaving your vehicle past the 30 minute loading zone will result in your vehicle being towed.
These loading zones is limited to 30 minutes.
NO EXCEPTIONS.
Leaving your vehicle past the 30 minute loading zone will result in your vehicle being towed.
TRASH & DUMPSTER AREA ISSUES
Do you know who is illegally dumping in our Community Trash Area?Is this you or your neighbor?
PLEASE DO NOT DUMP YOUR UNWANTED FURNITURE, WATER HEATERS OR OLD APPLIANCES in the Community trash area.
WE HAVE CAMERA'S AND CAN SEE WHO YOU ARE AND THE ASSOCIATION WILL FINE YOU SINCE WE HAVE TO HIRE A COMPANY TO PICK UP AND DISPOSE THESE ITEMS.
We have also been receiving complaints that people are leaving trash bags in front of the trash area and are also dumping in front of the trash bins. Please do not be lazy. Please dump your trash in the bins.
Back Patio Areas - Hanging of Items Over Fences
NO CLOTHES SHALL BE HUNG ABOVE OR OVER THE PATIO FENCES!
We are still having several homeowners who are hanging items over the patio fences. This needs to STOP. It is unsightly and your neighbors do not want to look at your mops, clothes or other items hanging over the fences.
We are still having several homeowners who are hanging items over the patio fences. This needs to STOP. It is unsightly and your neighbors do not want to look at your mops, clothes or other items hanging over the fences.
Old Working Refrigerator or Freezers
If you have an old, working refrigerator or freezer that's more than 10 years old, it may be wasting up to $330 a year.
Let SCE haul it away, and pay you $50.
For more details, or to schedule a pick-up visit www.sce.com/pickup. Terms and conditions apply.
Let SCE haul it away, and pay you $50.
For more details, or to schedule a pick-up visit www.sce.com/pickup. Terms and conditions apply.
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